Gravity Defiers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our apparel, or interact with our digital services.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that you directly provide to us, as well as data gathered automatically when you browse our store.
- Personal Data: When you make a purchase, create an account, or contact us, we collect identifiable information such as your name, shipping address, billing address, email address, and phone number.
- Payment Data: All payments are processed through secure, third-party payment gateways. Gravity Defiers does not store or retain your credit card numbers, CVVs, or bank account login details on our servers.
- Automated Data (Cookies & Tracking): We automatically collect certain information when you visit our site, including your IP address, browser type, device type, and browsing behavior (e.g., items added to your cart). We use cookies to keep your shopping cart intact and analyze website traffic.
2. How We Use Your Information
We use the collected data strictly to run our clothing brand efficiently and securely:
- To process, fulfill, and ship your apparel orders.
- To send you order confirmations, tracking numbers, and customer support updates.
- To prevent fraudulent transactions and secure our website infrastructure.
- With your explicit consent, to send you marketing emails about new clothing drops, restocks, and exclusive brand discounts.
3. Data Sharing and Third-Party Disclosures
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share information with trusted third-party service providers essential to running our business:
- Courier & Logistics Partners: To ship and deliver your clothing orders to your doorstep.
- Payment Processors: To securely process your debit/credit card or UPI payments.
- Analytics Providers: (Such as Google Analytics) to help us understand how users interact with our store so we can improve the layout and user experience.
- Legal Mandates: We may disclose your information if required to do so by law, or in response to valid legal requests by public authorities.
4. Data Security
The security of your personal data is a top priority for us. We use security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
You have full control over your personal data:
- Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email.
- Access & Deletion: You have the right to request access to the personal data we hold about you, or ask that we update or permanently delete your customer account information from our database. To do so, contact us at the email provided below.
6. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our business practices or legal obligations. Any updates will be posted directly on this page with a revised "Last Updated" date.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
Email: gravitydefiers.official@gmail.com